Introduction

Consultancy

3Lancea offers consultancy in the field of IT Service Management processes and frameworks. Whether it be ITIL®, CobiT®, BiSL® or ISO/IEC 20000.

Process Design, Implementation & Improvement

We support you with your design challenges. Need a new process designed and implemented or a current process updated? We are here to support you also when it comes to the training of people in your organisation.

Process Documentation

We support you with your documentation challenges. Need a new process documentation drafted or a current process  documentation updated? We are here to support you.

Business Analysis

We support you with Business analyses to enable change in your organisation. For our Business Analyses activities we follow the standards (BABOK) of the IIBA.

Project Management

We provide Project Management expertise. Having a project waiting to be initiated and executed? 3lancea can support your organisation. We apply Project Management standards like Prince 2® and PMBOK® and also support agile approache of projects.

Diagnostics - As a certified partner of Info~Tech Research Group we can offer you a number of diagnostic programs to help you address a whole range of IT related challenges. The Data-Driven Diagnostic process measures IT performance objectively and drives systematic IT improvement.

Creativity - Thinking outside the box when necessary. We like to look beyond the obvious when the situation requires.

Flexibility - No 9 to 5 mentality. Although we strive to balance work and private life, this does not withhold us to have the flexibility to deliver when necessary.

Integrity - Reliable & trustworthy. We conduct our projects in such a way that we hold ourselves to consistent standards. What we agree we follow up on.

Dedication - Going for the full 100% and beyond. We are committed to the project we execute and where necessary we go further, overcoming the obstacles we find on our way.

Quality - High quality delivery & continuous improvement. We make use of Industry standards and Frameworks to create a solid basis for your processes.